END OF SEASON SALE! SHOP UP TO 70% OFF.
Matching Sets
Getaway Guide
Shoes
New Denim
Night Out
Cocktail Dresses
Destination Dresses
Guest Of
Bachelorette
Reception
Final Touches
Honeymoon
What is Route?
How does Route work?
If your Route-protected order ends up lost, damaged, or stolen, Route’s expert support team helps ensure that your order gets replaced or refunded as preferred. Claims will be reviewed for approval within 1-5 business days from filing.
When should I file a claim?
Marked As Delivered (Stolen)
Stuck In Transit (Lost)
Damaged
All of Route’s policies are listed here
How do I file a claim for my lost, damaged, or stolen order?
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