Refund policy

To be eligible for a return, items must be new, and with all original tags attached. Items must not have been used in photography shoots, Instagram posts, online, commercially or for personal gain. Please be careful of deodorant and makeup rubbing off on the item. All items that do not meet those standards will not be accepted and will be sent back to the customer.

As long as the item(s) you are returning are not final sale, you can request a return label to ship your item(s) back within 14 days of delivery either for a refund to your original form of payment or a site credit.

Domestic returns for refund will be subject to a $15 return processing fee, which will be deducted from your refund. This fee will be waived on returns for store credit/exchange.

We do not accept returns on final sale items.

If you receive a damaged item please contact cs@retrofete.com within 48 hours of delivery. Any damaged items received back to our warehouse without previous knowledge will be returned to the customer.

Once we have received and accepted your return it will be processed within 7-10 business days. Please note that your banking institution may require additional days to process and post this transaction to your account. Please contact your bank with additional questions.

We are unable to offer price adjustments on any purchases.

All earrings are FINAL SALE and cannot be returned or exchanged.

You will receive an email confirmation once refunded.